Bike Fitting

Arvada Triathlon Company – Bike Fitting Services Terms and Conditions

1. Definitions

• "We", "Us", "Our" or "Arvada Triathlon Company" refers to Arvada Triathlon Company, located at 14715 W 64th Ave, Unit D, Arvada, CO 80004.
• "You" or "Client" refers to the person booking or receiving the bike fitting service.
• "Service" or "Fitting" means the professional bike fitting session(s), including assessment, adjustments, recommendations, or follow-up provided by our certified fitter(s).

2. Booking and Payment

• All bookings are confirmed upon receipt of payment (or deposit, if required) and our confirmation via email, phone, or in-store.
• Full payment is due at the time of booking or before the session begins, unless otherwise agreed.
• Prices are as quoted at the time of booking and include applicable taxes unless stated otherwise. We reserve the right to adjust pricing for any additional services requested or required during the session (e.g., parts, shims, custom adjustments, or extended time).
• The Service is personal and non-transferable.

3. What the Bike Fitting Service Includes

• At Arvada Triathlon Company, our bike fitting service is designed specifically for triathletes, cyclists, and multi-sport athletes to optimize bike setup for comfort, power output, efficiency, and injury prevention.
• The session typically includes an in-depth interview, physical assessment (flexibility, range of motion, asymmetries), on-bike analysis (using tools like motion capture or laser alignment as applicable), precise adjustments to key contact points (saddle height/fore-aft, cleat position, handlebar/aerobar reach and stack, etc.), and personalized recommendations tailored to your riding style, goals (e.g., triathlon distances, time trials), and any discomfort or performance issues.
• Results vary based on individual factors such as flexibility, injury history, training volume, bike condition, and adaptation time. We do not guarantee specific outcomes (e.g., complete elimination of pain or guaranteed performance gains), as bike fitting is not a medical treatment.

4. Client Responsibilities

• You must arrive on time with your bike in good working order (clean, safe, properly inflated tires, functional brakes/gears, and relevant accessories like cycling shoes/cleats).
• Bring any relevant information: recent training/racing history, pain/discomfort details, injury history, flexibility limitations, previous fits, or triathlon-specific goals (e.g., Ironman vs. sprint distances).
• Disclose any medical conditions, injuries, or special needs that may affect the fitting process. We may require written clearance from a doctor if needed.
• You are responsible for any bike parts or accessories recommended or installed during the session (costs extra).
• Follow any post-fit care instructions (e.g., gradual adaptation to changes over several rides) to minimize risks of discomfort or injury.

5. Liability and Disclaimer

• Bike fitting involves physical assessments and on-bike testing. While we take every reasonable precaution, cycling and triathlon training/racing carry inherent risks.
• Arvada Triathlon Company accepts no liability for any injury, discomfort, damage to you, your bike, or third parties arising from or after the fitting service, including but not limited to accidents during or after riding with the adjusted setup.
• We are not medical professionals; the service is not a substitute for medical advice, physiotherapy, or treatment. If you have ongoing pain or injury, consult a qualified healthcare provider.
• We are not responsible for any issues arising from parts you supply or from failure to follow our recommendations.

6. Cancellation and Rescheduling Policy
We understand plans can change, especially with training and race schedules. Our policy balances your flexibility with our dedicated fitting time:

• More than 48 hours notice (before your appointment time): Full refund or free rescheduling (subject to availability).
• 24–48 hours notice: 50% of the session fee is non-refundable (or charged if unpaid); the remainder can be credited toward a future session or service at Arvada Triathlon Company.
• Less than 24 hours notice, no-show, or late arrival (>15 minutes): 100% of the session fee is non-refundable/no credit issued, as the time slot cannot be rebooked.
• Emergencies may be considered case-by-case with proof (e.g., medical note or race-related documentation); contact us immediately.
• We reserve the right to cancel/reschedule due to unforeseen circumstances (e.g., illness, equipment issues). In such cases, we will offer a full refund or alternative date at no extra cost.

7. Follow-Up and Adjustments

• Minor follow-up adjustments (if included in your fitting package) are typically available within 30–60 days of the initial session at no extra charge, subject to availability.
• Additional sessions, major changes, or fittings beyond this period are charged at our standard rates.

8. Data and Privacy

• We collect personal information (e.g., measurements, contact details, riding history) solely for providing the Service and follow-up. We comply with applicable privacy laws (including Colorado privacy regulations) and will not share your data without consent except as required by law.

9. Governing Law
These terms are governed by the laws of the State of Colorado. Any disputes will be resolved in the courts of Jefferson County, Colorado (or applicable jurisdiction).

10. Acceptance
By booking and/or attending a bike fitting session with Arvada Triathlon Company, you agree to these Terms and Conditions. We may update them from time to time; the version in effect at the time of booking applies.

Thank you for choosing Arvada Triathlon Company for your bike fitting! As Colorado's premier triathlon retailer and service provider, we're committed to helping you ride stronger, more comfortably, and more efficiently. If you have questions, contact us at (720) 928-0245 or via arvadatri.com before booking.